We will work to make sure that your order is shipped out within 2 weeks from when the order is placed, and payment has been received. Once it has been shipped it will take anywhere from 1-12 weeks to be delivered (sometimes longer depending on the delivery address). make sure you get your order as fast as possible, and we do everything we can to make this happen. If a package is lost we will replace it.
If there is a problem with your order when you receive it, you may return it for a refund or exchange. Partial refunds may be worked out on a case by case basis if the product has been used or damaged. Please contact us with any questions you have regarding returns or refunds.
The information submitted through orders and forms will only be used for payment, shipping, and contact purposes. If any changes are made to our policy, you will receive an email with the necessary details. If you have any questions please contact us.